It has been most refreshing to work with Leon & Dee on the Derbyshire Matrix at Lancaster University. We have been struggling as a local authority to “Make Safeguarding Personal” and to interact with clients & carers in this area. This is always an emotive area for people and we needed to engage with people in a sensitive and meaningful way. The communication tool needed to be simplistic and user friendly and designed in an accessible way which Lancaster have successfully acheived. Dee and Leon have enabled us to work in partnership in a very creative and enjoyable way to develop a tool which will hopefully be of benefit to further customers who are engaged in the safeguarding process.