New versions of Leapfrog tools

The Leapfrog design team redesigned new versions of tools based on the outcomes of the co-​design workshops delivered to DRS2018 delegates in June, and Lancashire Children’s Champions in July.

 

Building Success v2

  • New visual design: This version gives more space and enables more freedom to think about shared spaces. The Building Success tool can be downloaded and printed out in different sizes.
  • New guidelines: This version provide more instructions and suggestions for use.

Comms Stretcher & Comms Focus v2

  • New visual design: This version provides a more fluid and simple design.
  • Flexibility: An editable version enables to change the headings to use the tool for generating ideas in different contexts

Flow Customer Tools v2 

  • New instructions: Added overview of tools, and more suggestions on how to use the tools.
  • More Flexibility: Flow tools has a more simple, open and flexible design. Editable PDFs are available for download.
  • New features: Added dotted shape human, emotionless characters, and pregnant female characters.

Snapshot & Story v3 

  • New instructions for facilitation
  • Added a black and white version to enable to complete the tool manually 

Storyboard Contract v2 

  • New guidelines: This version provide more instructions and suggestions for use.
  • Editable PDF: You can add a title to the tool before printing it out.

 

Leapfrog would like to thank everyone who attended and contributed to the workshops giving suggestions to improve our tools. 

Redesigning tools with Lancashire Care Quality Improvement team

Rosendy Galabo and David Perez delivered an adaptation and improvement workshop to Lancashire Care Quality Improvement Team held on 5thApril at ImaginationLab.

The focus on the session was to explore the inappropriateness of five tools (Snapchat & Story, The Small Things, Role Bingo, You Said We did, Feedback Cycle Request), and come up with ideas to change these tools to support the quality team practice.

In this half-​day workshop, the quality team came up with a set of proposals for improving Leapfrog tools in three different ways, and the day concluded with them presenting their suggestions and discussing on how useful are the suggestions for change. . Leapfrog would like to thank everyone who attended and helped to set up the workshop. The feedback on the tools and workshop was positive

The Leapfrog design team redesigned new versions of tools based on the workshop outcomes, which is now available for download. These new versions include the following improvements:

Snapchat & Story v2

  • Improved flexibility: The new version is an A4 size power point file (pptx). This allows to insert and play videos to make stories more inclusive and real, providing a better use of the electronic format, but keeping the advantages of the printed format.

Feedback Cycle Request v2

  • Improved guidelines: This version provides better use of the space with less busy instructions.

The Small Things v2

  • More dynamic tool: By changing the design of material, the new version can support mind mapping, agenda or action setting. These suggestions of use are now included in the tool guideline
  • Improved flexibility: A bigger version of the tool is available for download to support different uses.

Role Bingo has been renamed as Share the work tool

  • The new title provides a more formal description, although it can still be used in a less formal way as instructed in the tool guideline.
  • The improved tool is an editable pdf version that supports the use in a more fun way (Role bingo), and in a more formal way (Project management tool)
  • Small details have been added to the tool to help fill in the tool.
  • Added few changes in the wording to give more meaning to the tool.

You Said We did has been renamed as You Suggested We tried

  • We have changed the wording of the tool to provide a more useful description.
  • We have changed the design of material to provide a way to continue and close the conversation using the tool
  • Improved guidelines: The new version provides two suggestions of use.

 

If you are interested in trying out and adapting Leapfrog tools, please feel free to contact Rosendy Galabo for further information.

Upcoming: Leapfrog Tool Fest

Join us for an interactive showcase of 30+ free tools all co-​designed to enable you to deliver better engagement, consultation and build new relationships with colleagues, customers and communities.

 

We’re holding four distinct sessions addressing common engagement challenges and opportunities, with contributions from our co-​design partners who created and use the tools.  You’re welcome to attend any number of sessions and take away tools are also free. Places are limited so click here to book your sessions today.

 

Tue 5 Dec, 9:30 – 12:00

Session 1. Activating Engagement in Others

Tools to help groups and communities to find their own voice and take action.

This session will focus on Leapfrog tools that can be used to invite anyone, from engagement professionals to young citizens to reach out and collaborate. The session will include hands-​on exploration of tools co-​designed by community groups in the Highlands and Islands of Scotland, young people in care, and Lancashire County Council staff. Attendees will have a chance to discuss their own engagement work with Leapfrog co-​designers and take away tools ready to put straight to work.

 

Tue 5 Dec, 14:00 – 16:30
Session 2. Engaging Wider and Deeper
Tools to enhance engagement work, reaching new audiences and working more closely with them.
This session focusses on Leapfrog tools that help engage more people and make richer connections with them. Attendees will get hands-​on with tools co-​designed to reaching people who cannot (or will not) write, tools that help young people tell difficult stories, and tools co-​designed to help community groups make new connections with people around them. In the session you will have the chance to discuss their engagement challenges with Leapfrog co-​designers and select tools to take away and try out.
 

Wed 6 Dec, 9:30 – 12:00
Session 3. Engagement within your Organisation
Tools to build new collaborations & initiatives with your team, inside your workplace or community.
Here we look at a wide array of Leapfrog tools co-​designed to help people connect and collaborate within an organisation or community. From annual meetings with managers to weekly meetings in the local pub, our co-​designers have created tools to help people talk, plan and work better together. In this session attendees will have a chance to seek out opportunities for better engagement and collaboration within their organisation and try out Leapfrog tools that could help them achieve this.
 

Wed 6 Dec, 14:00 – 16:30
Session 4. Build your own Engagement Toolbox 
Drawing on all of Leapfrog tools, create a toolbox for you or your organisation
This session is about selecting your own set of tools to help you and others in your organisation. We will look across all of the tools co-​designed within Leapfrog and work with you to design and build your very own online toolbox. Attendees will have the opportunity to publish their toolbox on the Leapfrog website, and share it with colleagues, collaborators and their communities.

 

We look forward to seeing in December, don’t hesitate to get in touch if you have any questions.

 

New Tools for Translating Stories into Impactful Engagement

Leapfrog has just published four new tools to help engagement practitioners transform the outcomes of engagement activities into valuable impact within their organisation. The four tools, Prioritise Together, Engagement Map Key, Feedback Cycle Request and Snapshot + Story each offer a way to investigate how your team, group or organisation use data from engagement, and make new conversations and connections to use it better.

The tools were co-​designed with staff from the Blackpool Teaching Hospitals NHS Foundation Trust between May and October 2017, and are based on the experiences of professional engagement practitioners and the people they engage. As an outcome of the Leapfrog Rigorous Stories project, the tools provide a variety of ways to share stories drawn from engagement, and to initiate fresh dialogue and discussion within an organisation around the use of engagement data, information and evidence.

Engagement Map Key provides a great starting point for looking at the pathways the outcomes of engagement take through an organisation. Through co-​design workshops our co-​designers repeatedly found value in discussing how engagement data travels, and so created a tool to help anyone draw a map of information flows that touch their work. This tool consists of a key to prompt teams consisting of members of staff from different levels in the organisation to come together to discuss and draw out their process for translating using the symbols suggested, and to develop their own symbols to use and share with others.

Snapshot + Story was created to help stories from engagement travel between parts of an organisation. Through co-​design with Staff and young people at Blackpool Victoria Hospital we established the need to improve flows between engagement activities and management decisions, resulting in a one-​page template that captures a story both as a brief summary (the Snapshot) and connects with performance measures used in decision making.

Feedback Cycle Request builds on Snapshot + Story by taking a single story drawn from engagement activities and explicitly inviting feedback from someone elsewhere in the organisation. In our co-​design work we found that often information flows in only one direction, away from engagement activities (and practitioners) and into other parts of organisations. This tool offers a direct way to change this by giving you a way to personally invite a colleague, manager or decision maker to say what the story means to them.

Prioritise Together helps people to open up discussions with colleagues, managers or engagement participants about what matters most. Through co-​design we found that passing information from engagement activities around within an organisation (such as writing reports) almost always involves a great number of choices about what to include, exclude, summarise, combine and filter. This tool helps invite others into a discussion about what is most important by mapping out priorities and decisions in an open and collaborative way.

As with all Leapfrog tools, these four tools are available to anyone for free through this website.

Rigours Stories: Helping Good Engagement to Lead to Effective Change

Whether using Leapfrog tools or other methods there is a great deal of good engagement practice being undertaken, especially in the public sector. This ranges from long term ethnographic experiences, to workshops or even just great conversations. What can be more challenging is translating this good information into a form that enables decision makers to respond to this good engagement in a way that helps to inform decision-​making. Often the form of the good engagement, for example a group of young people making a short film is quite different from the form a policy maker needs to inform the decision making chain.

The Rigours Stories project has sought to tackle this challenge, we have co-​designed with over 20 organisations from a range of public sector and voluntary organisations. Our lead Co-​Designer though was Rebecca Addey: Paediatric Patient Experience Officer, Blackpool Teaching Hospitals NHS Foundation Trust. Together with Rebecca we have developed 4 tools and associated resources to help in this translation process.

The tools are

Prioritise Together: Get teams to figure out the things that matter most in their organisation

Feedback Request Cycle: Get feedback on your engagement outcomes from people working at different levels of your organization

Snapshot and Story: Create a quick overview of engagement work to share with others in your organization

Engagement Map Key: Bringing teams together to discuss how engagement information is translated, reported and actioned.

We shared these tools with our partners and new friends in an event in the ImaginatoionLab of Lancaster University on the 25th of October. Here the group used the tools, made suggestions for changes and also made action plans for how the tools can be used in their day-​today activities.

These tools are ready to download from this site

Tools for renewal available to download

The ‘tools for renewal’ project is happy to announce that the tool, called Seeing Differently, is now online and available to download. We would like to thank everyone who contributed so much to this project for making it a great success. Seeing Differently is an engagement tool co-​designed in a close-​nit collaboration between Leapfrog and the Newbold Trust – a small community committed to sustainability in the beautiful North East of Scotland. They went through a process of renewal and they wanted to involve local communities in the renewal of their facilities, as well as in the re-​shaping of their identity. After a series of workshops, where walking became the vehicle to engage with several communities, the tool was conceived to capture the insights of the participants of a deliberative walk.