The group of Reflective Tools are designed to encourage someone to reflect on their experience of a service, and to help service providers record these reflections. The tools aim to collect more personal, meaningful, experiential information about how services for adults with learning difficulties are working for the users themselves, and the effect they are having on their lives. Each tool has been designed to respond to new government policy to include users of health and wellbeing services more closely in the review of current, and development of new future services. This group of Reflective Tools contains the following: 

  • Blog Builder — The Blog Builder is an evaluation tool that gathers personal reflections from health and wellbeing service users, rather than responses to set questions. The tool is designed to uncover people’s lived experiences about services in the form of a structure to follow when creating a blog, it helps makes the process easy and fun. The tool consists of the Blog Blocks and Blog Builder tools that together help adults with learning difficulties to reflect upon and write about a service they receive in the form of a blog. Blog Builder is an interactive evaluation tool co-​designed by the Glasgow School of Art and health care professionals who work with adults with learning difficulties across the Highlands of Scotland.
  • Me Map — The Me Map tool is an easy way to support adults with learning difficulties in receipt of services to reflect on what makes them happy and also what they would like to change in the future. The tool can be used by providers to work with users to set aims, building on what is working now and their personal ambitions for the future. The Me Map tool is an interactive evaluation tool co-​designed by the Glasgow School of Art and health care professionals who work with adults with learning difficulties across the Highlands of Scotland
  • What Why — The What Why supports service providers to quickly and visually gather and represent feedback from adults with learning difficulties. The tool uses a thumb up or thumb down scale to record service feedback, and also asks for further reflection about why a user rates a service the way that they do in order to gain deeper, more personal feedback. A user can either write, draw, or use stickers to provide more information about their experiences. What Why is an interactive evaluation tool co-​designed by the Glasgow School of Art and health and care professionals who work with adults with learning difficulties across the Highlands of Scotland.