Get the key feedback about your service and then expand with some more reflective comments.

What Why helps to quickly and visually represent feedback on a thumb up or thumb down scale and also asks for further reflection about why a user rates a service the way that they do. A user can either write, draw, or use stickers to provide more information about their experiences

What Why is an interactive evaluation tool co-​designed by the Glasgow School of Art and health and care professionals who work with adults with learning difficulties across the Highlands of Scotland.